Terrible customer service! I bought shoes ( €370,-) less than a year ago and had not worn them a lot but the paint on the nose and sides was letting loose by iteself. I contacted ACBC in the beginning of May. First of all they only started responding after sending them 3 emails and messages on Instagram. After that they offered to replace the shoes or give me a 30% discount. Because I saw some shoes I liked on their site I opted for the 30% discount. I took them weeks to come up with a discount code, at that point the shoes I wanted were not on the website anymore. Also there was a Sale on the website so they could not give me discount for some reason and had to wait until the sale was over??? Because I didn't like this solution I opted for a new pair of shoes. They said they would give me new shoes and ship them. So far I have not received or heard anything from them. It has been 3 months since I first reached out to them.

I see this brand everywhere and they have interesting collaborations

Reused the packaging for another shipment! Loved the card containing flower seeds 🌸